Porsche once again earned top spot in J.D. Power’s Customer Service Index (CSI).
It shouldn’t be a shock that Porsche once again earned highest honours amongst luxury brands in J.D. Power 2021 Customer Service Index (CSI) Study. This is the second time in three years the Stuttgart-based automaker took top spot amongst its premium competitors, and this only a month since winning “most trouble-free new car overall” status for its 911 sports car, in the same third-party analytics firm’s 2021 Vehicle Dependability Study (VDS), the large owners survey resulting in Porsche’s Macan (top photo) achieving the highest podium for its “Premium Compact SUV” category.
The 911 was the luxury sector’s highest ranking vehicle in J.D. Power’s 2021 Vehicle Dependability Study (VDS).
“Our dealers worked hard for our customers throughout the initial lockdowns of the past year and subsequent social distancing and health measures to make sure they could rely on Porsche,” stated Kjell Gruner, President and CEO of Porsche Cars North America, Inc. (PCNA). “We are continually striving to not just meet, but exceed the high expectations of our customers – and it’s vital that the quality of service must live up to that vision.”
The regular Cayenne was joined by this Cayenne Coupe in recent years, shown here with its fuel-efficient E-Hybrid drivetrain.
J.D. Power’s CSI Study measures “customer satisfaction with service for maintenance or repair work among owners and lessees of 1- to 3-year-old vehicles,” states a press release, with its latest data collection period being from July through December of 2020. Over 62,500 new vehicle owners responded to a survey, which allowed for a comprehensive list to pull results from.
Porsche received 17 more points over the 2000 CSI study, by the way, with the latest 2021 results combining for an 899-point total out of 1,000 possible points. The brand’s retail dealerships ranked in either 1st or 2nd place in each of the survey’s five classifications, which included Service Facility, Service Advisor, Service Initiation, Service Quality, and Vehicle Pick-Up.
If you’re looking for a very fast luxury sport sedan, the Panamera should be on your list.
The Taycan EV, shown here in its elongated Cross Turismo body style, is a strong competitor to Tesla’s Model S.
Following any of the linked models to our Canada Prices pages shows that Porsche is currently offering each model with leasing and financing rates from zero percent, so check out each links to remind yourself what they look like, figure out trim and pricing details, plus configure the one you’re interested in with colours and options. Also, be sure to see how your CarCostCanada membership helps you access dealer invoice pricing that could save you thousands when you’re negotiating your next deal, plus remember to download our free app from the Google Play Store or Apple Store, so you’ll have all of this important info when you need it most.
Porsche has brought back its Cayenne GTS for 2021, complete with twin-turbo V8 power.
Following Porsche’s usual product launch plan, a new Cayenne GTS has surfaced for the 2021 model year, and while this might normally be a small story about blackened trim, Alcantara interior detailing and a lowered suspension, quite a bit has changed since a Cayenne GTS was last offered three years ago.
As many reading this will already be aware, the Cayenne received a ground-up redesign for 2019, and while such would always occur before a new GTS release, this time around there are two third-generation Cayenne body styles instead of just one, including the regular Cayenne and the new Cayenne Coupe, both of which will be available in new GTS trim.
Also new, the two 2021 Cayenne GTS models will be powered by a twin-turbo 4.0-litre V8 instead of the outgoing twin-turbocharged 3.6-litre V6, the change upping horsepower by 13 and torque by 14 lb-ft resulting in a new total of 453 horsepower and 457 lb-ft of torque.
The Cayenne GTS Coupe can be upgraded with a special high-frequency sport exhaust denoted by two larger oval tailpipes in the middle of a more aggressive rear diffuser.
Needless to say the new 2021 Cayenne GTS is faster than its three-year-old predecessor, with both body styles sprinting from standstill to 100 km/h in a scant 4.5 seconds when equipped with their Sport Chrono Packages, which is 0.6 seconds quicker than previous examples. The base Cayenne GTS achieves a zero to 100 km/h sprint in 4.8 seconds, by the way, while both are capable of a 270-km/h terminal velocity, this being an 8-km/h improvement of their predecessor.
The 4.0-litre direct-injection V8 utilizes a new intelligently designed thermal management system as well as adaptive cylinder control to achieve its performance targets, while Porsche’s eight-speed Tiptronic S automatic transmission was once again chosen for shifting duties. Additionally, Porsche Traction Management (PTM) all-wheel drive continues to be standard equipment.
The regular Cayenne GTS and base model GTS Coupe have their quad of tailpipes poking out either side of the rear valance.
A beefy standard exhaust system shows two large circular tailpipes poking through each side of a sportier rear fascia, for a total of four, the new look appearing menacing to say the least, while in a press release Porsche claimed they produce “a rich, sporty sound with a unique character.” Those opting for the Cayenne GTS Coupe can alternatively choose a special high frequency-tuned sports exhaust system when also upgrading to the Lightweight Sports Package, the tailpipes on this version of the SUV denoted by even larger oval tips emanating from the centre of the rear bumper.
The renewed Cayenne GTS also gets some suspension upgrades such as a set of redesigned Porsche Active Suspension Management (PASM) dampers that, when combined with the standard three-chamber Air Suspension, lower the utility’s ride height by 30 mm compared to the current Cayenne S, while Porsche Torque Vectoring Plus (PTV Plus) is standard equipment too.
A carbon-fibre roof is available on the Cayenne GTS Coupe.
The base Cayenne GTS and Cayenne GTS Coupe models ride on a special set of black-silk gloss 21-inch RS Spyder Design alloy wheels, although take note that many wheel and tire packages are available. Likewise, grey cast iron 390 by 38 mm front and 358 by 28 mm rear brake rotors come standard, as are a set of red-painted calipers, but the new GTS can be had with the tungsten carbide-coated Porsche Surface Coated Brake (PSCB) system, or better yet the Porsche Ceramic Composite Brake (PCCB) system. Two additional options include rear-axle steering, and Porsche Dynamic Chassis Control (PDCC) active roll stabilization.
The two new GTS model wouldn’t be complete without a bevy of styling enhancements from the exterior to the interior, so Porsche has added the usual blackened trim bits outside via the standard Sport Design package, which darkens accents on the front air intakes, side window surrounds, exhaust tips, plus the Porsche badges and model designation in back. Likewise, the LED headlamps, which feature the Porsche Dynamic Light System (PDLS), are tinted black too, as is the new LED taillight bar.
The Cayenne GTS is once again enhanced with suede-like Alcantara trim.
As is normally the case with GTS models, Porsche covers the interior door and centre console armrests in rich suede-like Alcantara, not to mention the seat centre panels, the roof liner, and more, while dark-brushed aluminum accents separate the GTS’ cabin from the brighter aluminum used on other Cayenne trims.
The standard eight-way powered front sport seats are improved with larger side bolstering too, as well as “GTS” embroidery on the head restraints, but this isn’t the only place you’ll find the renowned GTS emblem. Check out the primary gauge cluster’s tachometer dial, the door entry sills, and the front outer door panels too. Those wanting more can opt for a GTS interior package that features Carmine Red or Chalk colour accents, including decorative stitching.
The new 2021 Cayenne GTS and 2021 Cayenne GTS Coupe are now available to order from your local Porsche dealer ahead of arriving during Q4 of 2020, while respective pricing starts at $120,400 and $126,500, plus freight and fees.
The upcoming 2021 718 Cayman GTS 4.0 gets similar blackened exterior trim to other GTS models. (Photo: Porsche)
It was only a couple of weeks after Porsche put out a press release announcing Canadian pricing, features and specs for their new 718 Cayman T and 718 Boxster T lightweight performance models, plus details about the base, S, GT4 and Spyder variants of the same updated 2020 Cayman and Boxster, and surprisingly the upcoming 2021 718 GTS was (and still is) all over the interweb.
Up until the current 2020 model year, fourth-generation Cayman and Boxster models were only available with turbocharged four-cylinder powerplants, but thanks to the new GT4 and Spyder a formidable 4.0-litre six-cylinder engine was added to the mix. Now, hot on the heels of those two top-tier 718 models, Porsche is announcing the refreshed 2021 718 Cayman GTS and 718 Boxster GTS with horizontally opposed six-cylinder power as well.
Those who follow all things Porsche will know that the brand’s GTS trim, while not necessarily the fastest in a given model line, will be one of the sportiest thanks to blacked out exterior trim and unique aero upgrades, powertrain improvements, suspension modifications, and more often than not a curb weight reduction, and the new 2021 718 GTS takes all of the above to new extremes.
Fabulous looking 2021 718 Boxster GTS 4.0 should go as good as it looks. (Photo: Porsche)
The outgoing 718 GTS lineup, which was with us from model years 2018 to 2019, already put out an impressive 365-horsepower and 317 lb-ft of torque, but its power came from a 2.5-litre turbocharged flat-four. Sure it was 500 cubic centimetres larger than the 2.0-litre turbo-four in the 718’s base, S and T trims, while making 65 extra horsepower and 37 more lb-ft of torque, but it still wasn’t anywhere near as capable as the naturally aspirated 4.0-litre H-6 in this new GTS.
Porschephiles will already be well aware of the just-mentioned GT4 and Spyder models, particularly about their shared six-cylinder powerplant that boasts 414 horsepower, and while it’s down some 20 horsepower in this new GTS, it still makes a formidable 394 horsepower and an identical 309 pound-feet of torque.
That’s superb performance from a trim that will soon slot between both 718 T models priced at $74,400 for the coupe and $76,800 for the convertible, and the two new top-line cars that start at $110,500 for the Spyder and $113,800 for the GT4. The new engine, which revs all the way up to 7,800 rpm, makes Porsche’s renowned six-cylinder bark and therefore should appeal to the countless diehard fans of the German brand, while the melodic notes emanating from the engine compartment behind the seats get improved upon by a standard twin-tailpipe sport exhaust system.
The new 718 Cayman GTS 4.0 makes 394 hp from a new H-6 engine. (Photo: Porsche)
While fuel efficiency probably isn’t the first reason someone chooses a premium sports car, the new engine includes cylinder deactivation dubbed adaptive cylinder control, a technology that alternately shuts off one of its two cylinder banks under low loads, while the direct injection system uses piezo injectors plus a variable intake system to enhance efficiency further while also improving performance.
Like the sporty 718 T models that we covered in this publication in early January, the new 718 GTS adds standard performance items like a mechanical limited-slip differential, Porsche Torque Vectoring (PTV), and the Sport Chrono Package with a special Porsche Track Precision App featuring a lap timer.
Porsche’s Sport Chrono Package provides a handy “push-to-pass” style Sport Response button in the middle of the steering wheel-mounted rotating drive mode switch, as well as Launch Control with the optional seven-speed dual-clutch automated PDK gearbox.
When using their base six-speed manual transmission, however, both new 2021 718 GTS models sprint from zero to 100 km/h in just 4.5 seconds, paring 0.1 seconds from the outgoing 718 GTS’s acceleration time, while the two only 0.1 seconds slower to 100 km/h than the ultra-hot 718 GT4 and Spyder.
The new 718 GTS 4.0 models are filled with suede-like Alcantara surfaces. (Photo: Porsche)
Additionally, the two 718 GTS models increase their top track speeds by 3 km/h to 293 km/h—the GT4 and Spyder manage a respective 304 and 301 km/h. Porsche hasn’t announced performance numbers for the new 718 GTS with its available PDK gearbox, but the dual-clutch paddle-shift actuated transmission slices 0.2 seconds from the GT4 and Spyder’s zero to 100km/h sprint time, so we can expect something similar from the GTS.
Together with the new 718 GTS’ accelerative advantages, a bevy of standard upgrades also make for greater agility around corners, like Porsche Active Drivetrain Mounts (PADM) that integrate dynamic hard and soft transmission mounts to reduce vibration and therefore improve performance, plus the new model’s special Satin-Gloss Black-painted 20-inch alloys encircled by staggered-width 235/35 front and 265/35 rear tires make sure the new 718 models remain glued to the tarmac below.
Porsche’s Active Suspension Management (PASM) electronic damping system also comes standard, the technology instantly adjusting for irregular road surfaces, weather conditions, and changes to driving styles, all depending on whether Normal, Sport, Sport Plus or Individual driving modes are selected.
An available GTS interior package adds a red tachometer dial at centre. (Photo: Porsche)
The two 718 GTS models also get a 20-millimetre drop in suspension height when compared to lesser trims, the 718 T duo aside, lowering their centres of gravity for improved control all-round. The base cast-iron brakes are larger in diameter too, up to 350 mm in front and 33 mm at the rear, resulting in quicker stopping times. Just in case you want to slow down even faster, Porsche provides its usual upgrade to composite ceramic brakes.
In order to visually separate the new GTS models from other 718 trims, Porsche has added dark grey “GTS 4.0” decals to each door, while other styling upgrades include plenty of darkened exterior accents such as a black front lip spoiler, an all-black lower front fascia including a special Sport Design air intake, blackened front fog lamp lenses and taillights, plus a redesigned rear bumper cap and black chrome exhaust tips. Of course, we can’t forget about those glossy black 20-inch alloy wheels mentioned earlier either.
The 718 GTS’s cabin features a GT sport steering wheel, plus a scripted “GTS” logo at the centre of the primary instrument cluster’s rev counter, while woven carbon trim highlights the instrument panel and middle console, and dark grey Alcantara provides plush grip to the steering wheel, the centre console, the gear shift knob and surrounding skirt, each door insert and all of the armrests, plus the centre panels of the standard sport seats, while each A-pillar gets wrapped in the soft suede-like material too, as does the roof liner in the hardtop coupe.
Both this 718 Boxster GTS 4.0 and the Cayman coupe version are brilliantly fun around corners. (Photo: Porsche)
An available GTS interior package lets you choose between contrasting Carmine Red or chalk grey/beige Crayon for the tachometer gauge’s face, the seatbelts, the floor mat borders, and the cabin’s decorative stitching, including embroidered “GTS” logos on each headrest.
The Porsche Communication Management (PCM) centre touchscreen is standard as usual, measuring 7.0 inches and housing plenty of functions pulled up from lower end trims, plus of course the previously noted Track Precision App. This application originated in motorsport, and is downloadable to your Apple or Android smartphone. It provides performance-related data on the GTS’ centre display while on the track, and simultaneously records said data on your device for analysis after leaving the circuit.
The PCM also incorporates a navigation system with real-time traffic information, optional voice control, and Porsche Connect. Additionally, music aficionados will be happy to learn that an available Bose surround sound system can improve on the standard audio system, while Burmester surround sound audio takes the listening experience to an entirely new level.
You’ll be able to order the new 2021 718 Cayman GTS 4.0 and 718 Boxster GTS 4.0 from your Porsche retailer by the summer of 2020, with deliveries following in the fall.
Until that happens, be sure to watch the videos below:
The all new 718 GTS 4.0. More of what you love. (1:52):
New 2021 GTS trim pulls all of the previous model’s sporty styling cues up to the all-new second-gen Macan redesign.
While the Cayenne quickly became Porsche’s global sales leader when introduced in 2003, the mid-size crossover luxury SUV’s smaller, more affordable Macan sibling soon took over the top sales spot after its 2014 launch.
More recently, throughout calendar year 2018, the Macan sold 86,031 units compared to 71,458 Cayenne deliveries, the two models’ 157,489 combined SUV sales total resulting in most of the German premium brand’s 256,255 worldwide sales, its best 12 months ever.
Dark-tinted headlights and tail lamps add a higher level of sportiness to the GTS line.
The new second-generation Macan went into production as a 2019 model in August 2018 before going on sale in base and S trims as that year closed. The base Macan makes 248 horsepower and the S puts out 100 more for a total of 348 horsepower, while Porsche just introduced the new 440-horsepower 2020 Macan Turbo (see: New 2020 Porsche Macan Turbo almost 10 percent more powerful) as the model’s 2020 base and S trims were carried over, the Turbo expected early in the new year. Those who follow all things Porsche would have also been expecting the Macan model featured here, so without further adieu say hello to the new 2021 Macan GTS.
These gorgeous black-painted 20-inch alloys come standard, as do the red-painted brake calipers.
Starting at $77,100 (plus freight and fees) and set to arrive this coming summer (2020), the new GTS starts $4,000 higher than the one we tested in 2017, and continues to slot between mid-range S trim and the top-line Turbo (check out our 2019 and 2020 Porsche Macan Canada Prices pages right here on CarCostCanada, for up-to-date trim, package and option prices, plus manufacturing rebate info, factory financing deals, and especially important dealer invoice pricing that could save you thousands). Despite being down 65 horsepower from the turbo and dragging 0.4 seconds behind in the sprint to 100 km/h, the GTS is designed to feel sportier than the pricier alternative by lowering its suspension by 15 millimetres to improve handling and tuning its standard Porsche Active Suspension Management (PASM) damping control system especially for optimal performance. Buyers willing to opt for the available adaptive air suspension can lower the GTS 10 millimetres more, enhancing high-speed control even more.
The GTS gets a red-faced tachometer and a special sport steering wheel.
Spicing up the look are standard red brake calipers biting into 360 x 36 mm front and 330 x 22 mm rear cast iron discs, while an optional tungsten carbide coated Porsche Surface Coated Brake (PSCB) upgrade can boost braking performance even more, as can its best-possible Porsche Ceramic Composite Brake (PCCB) option.
Under the Macan GTS hood is a 2.9-litre twin-turbo V6 that makes a formidable 375 horsepower (15 horsepower more than the outgoing model) and 383 lb-ft of torque. A seven-speed automated dual-clutch PDK transmission with paddle shifters sends that torque down to all for wheels resulting in a zero to 100 km/h sprint time of just 4.9 seconds, or 4.7 seconds with the optional Sport Chrono package, making the new GTS 0.3 seconds quicker off the line than the old model, plus its terminal velocity is 5 km/h faster at 261-km/h. No doubt the standard sport exhaust system make the GTS sound as sensational as the driving experience.
Special sport seats with leather and Alcantara come standard.
If you’re interested in all the styling changes made to the second-generation 2019 Macan, these were detailed out in this “Porsche refreshes its best-selling Macan for 2019” story last year, but suffice to say all the body panels were reformed and exterior lighting elements made from LEDs, its light bar-infused three-dimensional taillights making the most dramatic visual impact to the overall design.
New GTS trim darkens the headlight and tail lamp lenses for a more menacing look, while adding the exterior Sport Design package that includes a reworked front fascia with new grille inserts, and a completely redesigned lower front section, while other changes include extended body-colour side sills under deep matte-grey door trim mouldings boasting the “GTS” trim designation. Around back, Porsche douses the lower bumper in more body-coloured paint, while high-gloss black trim accents get added there as well as elsewhere around the SUV. Finally, the new Macan GTS rolls on a satin-gloss black set of 20-inch RS Spyder Design alloy wheels.
The GTS trim designations on the headrests look great, and like the seat and cabin stitching, can be sewn with standard black thread or optionally in red or grey/beige.
Unique to the GTS is a red-painted tachometer within the gauge cluster, while other interior updates include special eight-way adjustable sport seats upholstered with leather bolsters and suede-like Alcantara inserts, the headrests embroidered with GTS emblems. Porsche wraps the roof pillars, roofliner, door panel inserts, armrests and instrument panel in Alcantara too, while brushed aluminum brightens up the cabin elsewhere. Additionally, Carmine Red or Chalk grey/beige contrast stitching can be added to the dash, door panels and seats, making for more visual appeal.
The new 2021 Macan GTS can be configured on Porsche Canada’s retail website, while it can also be order from your neighbourhood Porsche store, while deliveries are expected to arrive this coming summer (2020).
Until we can get our hands on one for a test drive, or even watch one drive by, check out the video below to see the 2021 Macan GTS in action:
